Ordering from Portugal · delivered in the United States
Send gift baskets to the USA from Portugal
A Portuguese card, an American address — one order. Hazelton's hand-delivers the same day in New York City, North Jersey and the Los Angeles area and ships anywhere else in the United States by courier, with no customs on the recipient's side.
Billing there, delivery here
The delivery address goes in first, your billing address after — in your own format. Timing and tax follow the delivery address.
Where you are — Portugal
The billing form takes your own format (street address, código postal and locality); nothing from it reaches the recipient.
The recipient's US address
Street, unit or suite, city, state and five-digit ZIP code, plus a phone number the recipient answers — the driver or courier uses it if the door goes unanswered.
When to order from Portugal
Portugal keeps more than one clock, so the table gives the New York and Los Angeles cut-offs in each of its zones for today. You choose the recipient's delivery date at checkout; the cut-offs decide the earliest one the checker will offer.
| Where you are | Same-day, New York City / North Jersey (11 a.m. Eastern) | Same-day, Los Angeles area (11 a.m. Pacific) | Courier ships that day when ordered by (2 p.m. Eastern NJ · 12:30 p.m. Pacific LA) | Support (9 a.m.–8 p.m. Eastern) |
|---|---|---|---|---|
| Mainland Portugal (WEST) | 4 p.m. | 7 p.m. | 7 p.m. (NJ) · 8:30 p.m. (LA) | 2 p.m.–1 a.m. the next day |
| Azores (+00) | 3 p.m. | 6 p.m. | 6 p.m. (NJ) · 7:30 p.m. (LA) | 1 p.m.–12 a.m. the next day |
Worked out for September 17, 2026; the live line below uses your device's clock. No deliveries: Columbus Day, Mon Oct 12; Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-offs in your time zone…
When can it arrive?
Enter the recipient's ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day hand delivery in the New York City, North Jersey and Los Angeles areas when ordered by 11 a.m. local time; courier everywhere else in the United States, 1–4 business days. Free shipping from $100 per address.
What you pay, and how
Not in euros
The store charges in US dollars; what you see on your statement in euros depends on your bank's rate.
Your card
Visa, Mastercard, American Express and Discover — a card issued in Portugal works when its billing address is entered as the bank has it.
Nothing at the border
Assembled in New Jersey or Los Angeles and delivered domestically — no import charge, no duty, no customs form.
On your bill
The charge appears in euros after conversion; any foreign-transaction fee is your bank's, not the store's.
Writing the card and the address
Everything on the store is in English, and a card message in Portuguese prints as typed — Latin characters throughout.
On the card
As typed at checkout; Latin characters print reliably.
Your address, your format
The billing form accepts your own layout — street address, código postal and locality.
US layout for the recipient
Street address, city, state, ZIP code; ask them for the ZIP if you are unsure.
Our customers' favourites
Portugal's history supports the destination shares but not its own gift ranking; the store's most-sent gifts, over the available history (the end of 2021 to today), stand in.
$114 is the median order from Portugal: as many below it as above.
Portugal's recipients, by state
Where a Portuguese sender's gift most often lands, over the available history (the end of 2021 to today). About 1 in 3 carried a company name. December is the busiest month for gifts from Portugal, at about 4.2× an average month.
Another way in
Tracking, help and the door
Order status
The shipping confirmation includes tracking; the store's tracking page works from your e-mail address and order number.
Reach us
Live chat and (844) 444-8420 (a US number), 9 a.m.–8 p.m. Eastern — see the table above for Portugal's zones — seven days; e-mail answered within one business day.
Photo ID for alcohol
Recipients of wine, beer or spirits must be 21+ and show photo ID — no exceptions by state.
Destination pages
Pick the recipient's state or city for its own delivery details.
- New York State
- California
- Texas
- Kentucky
- Florida
- Illinois
- Massachusetts
- Pennsylvania
Ordering questions: Portugal to the United States
Can I pay with a card issued in Portugal?
Yes. Visa, Mastercard, American Express and Discover issued anywhere are accepted; enter the billing address exactly as your bank holds it, in your own format.
Is there import duty?
Nothing. The gift is assembled and delivered inside the United States, so there is no customs charge, no duty and no fee at the door.
When do I need to order for delivery today?
Order by 11 a.m. Eastern — the timing table gives that in each of Portugal's time zones for same-day hand delivery in New York City and North Jersey; the Los Angeles area runs on Pacific time, three hours behind. Courier orders leave New Jersey on orders by 2 p.m. Eastern and Los Angeles by 12:30 p.m. Pacific, Monday to Friday.
What can I put on the card?
Yes — typed at checkout and printed exactly as written, in Portuguese or English.
What does the package say about me?
No. The package carries your name as the sender, the greeting card with your message, and the store's contact details — never your address, your card or the price.
Are alcohol gifts allowed?
Yes, anywhere in the United States — the recipient must be 21+ and show photo ID at the door. Choose a gift without alcohol and no ID is needed.