Ordering from New Zealand · delivered in the United States
Send gift baskets to the USA from New Zealand
A New Zealand card, an American address — one order. Hazelton's hand-delivers the same day in New York City, North Jersey and the Los Angeles area and ships anywhere else in the United States by courier, with no customs on the recipient's side.
Your New Zealand address and their American one
Two forms: where the gift is going in the United States, then where your card is registered in New Zealand. Everything about delivery comes from the first.
Where you are — New Zealand
The billing form takes your own format (street address, suburb, city and postcode); nothing from it reaches the recipient.
Delivery: theirs
The full American street address with unit number, city, state, ZIP code and the recipient's own phone number.
New York and Los Angeles cut-offs, where you are
Where you are, 11 a.m. Eastern in New York comes to 3 a.m. the next day NZST — well into your evening, so a daytime order always makes it. You choose the recipient's delivery date at checkout; the cut-offs decide the earliest one the checker will offer.
| Where you are | Same-day, New York City / North Jersey (11 a.m. Eastern) | Same-day, Los Angeles area (11 a.m. Pacific) | Courier ships that day when ordered by (2 p.m. Eastern NJ · 12:30 p.m. Pacific LA) | Support (9 a.m.–8 p.m. Eastern) |
|---|---|---|---|---|
| New Zealand (NZST) | 3 a.m. the next day | 6 a.m. the next day | 6 a.m. the next day (NJ) · 7:30 a.m. the next day (LA) | 1 a.m. the next day–12 p.m. the next day |
Converted for September 17, 2026 (daylight saving on both sides). No deliveries on Columbus Day, Mon Oct 12; Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-offs in your time zone…
When can it arrive?
Enter the recipient's ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day hand delivery in the New York City, North Jersey and Los Angeles areas when ordered by 11 a.m. local time; courier everywhere else in the United States, 1–4 business days. Free shipping from $100 per address.
Paying from New Zealand
The currency
US dollars throughout; the conversion to New Zealand dollars is your card issuer's, at its rate.
Your card
Visa, Mastercard, American Express and Discover — a card issued in New Zealand works when its billing address is entered as the bank has it.
Nothing at the border
Assembled in New Jersey or Los Angeles and delivered domestically — no import charge, no duty, no customs form.
On your bill
The charge appears in New Zealand dollars after conversion; any foreign-transaction fee is your bank's, not the store's.
Language, characters and names
English store, New Zealand sender: the card message is printed as you write it, in the letters you use every day.
The card message
Typed at checkout and printed as typed — accents and all.
Billing in your layout
Write it as your bank has it: street address, suburb, city and postcode.
US layout for the recipient
Street address, city, state, ZIP code; ask them for the ZIP if you are unsure.
Chosen most by senders in New Zealand
Ranked by orders paid from New Zealand and delivered in the United States over the available history (the end of 2021 to today). Compared with senders everywhere, New Zealand senders lean toward gourmet gifts without alcohol (about 1.5× the rate of senders overall), and choose fewer champagne gifts than senders overall.
Half of New Zealand's orders are under the $109 median and half over.
Where New Zealand's gifts go
Where a New Zealand sender's gift most often lands, over the available history (the end of 2021 to today). About 1 in 5 carried a company name. December is the busiest month for gifts from New Zealand, at about 3.9× an average month.
By occasion or by contents
After you order
Tracking
A shipping confirmation with a tracking link arrives once the gift leaves; the Track Your Order page shows updates by e-mail address and order number.
Reach us
Live chat and (844) 444-8420 (a US number), 9 a.m.–8 p.m. Eastern — 1 a.m. the next day–12 p.m. the next day NZST where you are — seven days; e-mail answered within one business day.
Alcohol: 21+
Wine, beer, champagne and spirits are handed only to someone 21+ who shows photo ID — the rule in every US state.
Where it's going
Pick the recipient's state or city for its own delivery details.
- California
- Texas
- Florida
- Washington State
- New York State
- Illinois
- Massachusetts
- Pennsylvania
Before you order from New Zealand
Is there anything to pay on top of the price?
The price in US dollars plus delivery (free from $100 per address) and the recipient's state's sales tax, all shown at checkout. Your bank converts the total to New Zealand dollars at its rate; some issuers add a foreign-transaction fee. The recipient pays nothing.
Is there import duty?
Nothing. The gift is assembled and delivered inside the United States, so there is no customs charge, no duty and no fee at the door.
What are the cut-offs in my time zone?
Order by 11 a.m. Eastern — 3 a.m. the next day NZST where you are for same-day hand delivery in New York City and North Jersey; the Los Angeles area runs on Pacific time, three hours behind. Courier orders leave New Jersey on orders by 2 p.m. Eastern and Los Angeles by 12:30 p.m. Pacific, Monday to Friday.
Can I order now for next week?
Any later date at checkout — the cut-offs only set the earliest day. The date you choose is the recipient's date in the United States, not yours.
Will my recipient see my address or what I paid?
No. The package carries your name as the sender, the greeting card with your message, and the store's contact details — never your address, your card or the price.
Can I send wine or spirits?
Yes, anywhere in the United States — the recipient must be 21+ and show photo ID at the door. Choose a gift without alcohol and no ID is needed.