Ordering from Japan · delivered in the United States
Send gift baskets to the USA from Japan
A Japanese card, an American address — one order. Hazelton's hand-delivers the same day in New York City, North Jersey and the Los Angeles area and ships anywhere else in the United States by courier, with no customs on the recipient's side.
Billing there, delivery here
The delivery address goes in first, your billing address after — in your own format. Timing and tax follow the delivery address.
Billing: yours
Your card's registered address in Japan: postal code, prefecture, city and street address. The recipient never sees it.
Their address
Everything the courier needs: street and unit, city, state, ZIP, and the recipient's phone in case nobody answers.
The cut-offs in Japan's time
New York's 11 a.m. Eastern same-day cut-off is 12 a.m. the next day JST where you are — late in your day, so an order over breakfast is comfortably in time. You choose the recipient's delivery date at checkout; the cut-offs decide the earliest one the checker will offer.
| Where you are | Same-day, New York City / North Jersey (11 a.m. Eastern) | Same-day, Los Angeles area (11 a.m. Pacific) | Courier ships that day when ordered by (2 p.m. Eastern NJ · 12:30 p.m. Pacific LA) | Support (9 a.m.–8 p.m. Eastern) |
|---|---|---|---|---|
| Japan (JST) | 12 a.m. the next day | 3 a.m. the next day | 3 a.m. the next day (NJ) · 4:30 a.m. the next day (LA) | 10 p.m.–9 a.m. the next day |
Worked out for September 17, 2026; the live line below uses your device's clock. No deliveries: Columbus Day, Mon Oct 12; Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-offs in your time zone…
When can it arrive?
Enter the recipient's ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day hand delivery in the New York City, North Jersey and Los Angeles areas when ordered by 11 a.m. local time; courier everywhere else in the United States, 1–4 business days. Free shipping from $100 per address.
What you pay, and how
Prices in US dollars
Every price on the store is in US dollars; your card issuer converts to Japanese yen at its own rate, shown on your statement.
Your card
Visa, Mastercard, American Express and Discover — a card issued in Japan works when its billing address is entered as the bank has it.
No import charges
Made and delivered within the US: the recipient sees no customs bill and no delay at a border.
What you'll see
A single converted amount in Japanese yen; some issuers add a small foreign-transaction fee.
Characters on the card
Everything on the store is in English. A card message in Japanese (kanji, hiragana, katakana) is untested on the print path, so a message in Latin characters is the reliable one.
On the card
As typed at checkout. Latin characters only for a safe print.
Your address, your format
The billing form accepts your own layout — postal code, prefecture, city and street address.
The American address
Number and street, city, state abbreviation, ZIP code — the ZIP is what the checker needs.
Gifts sent across the US most
Enough Japanese orders for the route figures below, but not for a ranking of their own — this is what senders overall choose most, over the available history (the end of 2021 to today).
The median order from Japan comes to $121 — half spend less, half more; a comparison point, not a minimum.
Destinations from Japan
The share of orders paid from Japan and delivered in the United States, by destination state, over the available history (the end of 2021 to today). December is the busiest month for gifts from Japan, at about 4× an average month.
By occasion or by contents
After you order
Where is it?
Track Your Order on the store answers by e-mail address and order number; couriered gifts also carry a tracking link.
Support hours
9 a.m.–8 p.m. Eastern — 10 p.m.–9 a.m. the next day JST where you are — seven days by live chat or phone ((844) 444-8420); e-mail within one business day.
Photo ID for alcohol
Recipients of wine, beer or spirits must be 21+ and show photo ID — no exceptions by state.
By destination
Pick the recipient's state or city for its own delivery details.
- California
- Texas
- Maryland
- Michigan
- New York State
- Florida
- Illinois
- Massachusetts
Before you order from Japan
Can I pay with a card issued in Japan?
Yes. Visa, Mastercard, American Express and Discover issued anywhere are accepted; enter the billing address exactly as your bank holds it, in your own format.
Is there anything to pay on top of the price?
The price in US dollars plus delivery (free from $100 per address) and the recipient's state's sales tax, all shown at checkout. Your bank converts the total to Japanese yen at its rate; some issuers add a foreign-transaction fee. The recipient pays nothing.
What are the cut-offs in my time zone?
Order by 11 a.m. Eastern — 12 a.m. the next day JST where you are for same-day hand delivery in New York City and North Jersey; the Los Angeles area runs on Pacific time, three hours behind. Courier orders leave New Jersey on orders by 2 p.m. Eastern and Los Angeles by 12:30 p.m. Pacific, Monday to Friday.
Can I order now for next week?
Any later date at checkout — the cut-offs only set the earliest day. The date you choose is the recipient's date in the United States, not yours.
Does the card print my message as typed?
Yes, typed at checkout and printed as typed. Japanese (kanji, hiragana, katakana) has not been tested on the card, so a message in Latin letters is the reliable choice.
Are alcohol gifts allowed?
Yes, anywhere in the United States — the recipient must be 21+ and show photo ID at the door. Choose a gift without alcohol and no ID is needed.