Ordering from Austria · delivered in the United States
Send gift baskets to the USA from Austria
A Austrian card, an American address — one order. Hazelton's hand-delivers the same day in New York City, North Jersey and the Los Angeles area and ships anywhere else in the United States by courier, with no customs on the recipient's side.
Two addresses, kept apart
Their address decides the delivery date and the tax; yours only has to match your card, written the way your bank has it.
Where you are — Austria
The billing form takes your own format (street address, Postleitzahl and city); nothing from it reaches the recipient.
Their address
Everything the courier needs: street and unit, city, state, ZIP, and the recipient's phone in case nobody answers.
The cut-offs in Austria's time
For a sender in Austria, the East's 11 a.m. same-day line falls at 5 p.m. CEST — comfortably inside a working day. You choose the recipient's delivery date at checkout; the cut-offs decide the earliest one the checker will offer.
| Where you are | Same-day, New York City / North Jersey (11 a.m. Eastern) | Same-day, Los Angeles area (11 a.m. Pacific) | Courier ships that day when ordered by (2 p.m. Eastern NJ · 12:30 p.m. Pacific LA) | Support (9 a.m.–8 p.m. Eastern) |
|---|---|---|---|---|
| Austria (CEST) | 5 p.m. | 8 p.m. | 8 p.m. (NJ) · 9:30 p.m. (LA) | 3 p.m.–2 a.m. the next day |
Converted for September 17, 2026 (daylight saving on both sides). No deliveries on Columbus Day, Mon Oct 12; Thanksgiving, Thu Nov 26; Christmas Day; New Year's Day.
Working out today's cut-offs in your time zone…
When can it arrive?
Enter the recipient's ZIP code — the answer comes from the same delivery service the checkout uses.
Same-day hand delivery in the New York City, North Jersey and Los Angeles areas when ordered by 11 a.m. local time; courier everywhere else in the United States, 1–4 business days. Free shipping from $100 per address.
Paying from Austria
The currency
US dollars throughout; the conversion to euros is your card issuer's, at its rate.
Your card
Visa, Mastercard, American Express and Discover — a card issued in Austria works when its billing address is entered as the bank has it.
No import charges
Made and delivered within the US: the recipient sees no customs bill and no delay at a border.
What you'll see
A single converted amount in euros; some issuers add a small foreign-transaction fee.
Writing the card and the address
Everything on the store is in English, and a card message in German prints as typed — Latin characters throughout.
The card message
Typed at checkout and printed as typed — accents and all.
Your side of the form
Street address, Postleitzahl and city — the format your card issuer knows.
The American address
Number and street, city, state abbreviation, ZIP code — the ZIP is what the checker needs.
Most-sent, storewide
Austria's own history is thin; the ranking is the store's, over the available history (the end of 2021 to today), and says so.
Collections
Once it's on its way
Follow the parcel
Courier orders carry a tracking link in the shipping e-mail; hand deliveries show on the Track Your Order page by e-mail and order number.
Help
Phone (844) 444-8420 or live chat, 9 a.m.–8 p.m. Eastern — 3 p.m.–2 a.m. the next day CEST where you are — seven days; e-mail replies inside a business day.
Bottles need ID
Any gift with alcohol goes to a recipient 21+ with photo ID at the door, wherever in the country it is delivered.
Sending somewhere in particular?
Pick the recipient's state or city for its own delivery details.
- Colorado
- Pennsylvania
- Oregon
- New York State
- California
- Florida
- Texas
- Illinois
Before you order from Austria
Will my card work?
Yes. Visa, Mastercard, American Express and Discover issued anywhere are accepted; enter the billing address exactly as your bank holds it, in your own format.
Is there import duty?
Nothing. The gift is assembled and delivered inside the United States, so there is no customs charge, no duty and no fee at the door.
How late can I order?
Order by 11 a.m. Eastern — 5 p.m. CEST where you are for same-day hand delivery in New York City and North Jersey; the Los Angeles area runs on Pacific time, three hours behind. Courier orders leave New Jersey on orders by 2 p.m. Eastern and Los Angeles by 12:30 p.m. Pacific, Monday to Friday.
Can I write the card in German?
Yes — typed at checkout and printed exactly as written, in German or English.
Is the price shown to the recipient?
No. The package carries your name as the sender, the greeting card with your message, and the store's contact details — never your address, your card or the price.
Are alcohol gifts allowed?
Yes, anywhere in the United States — the recipient must be 21+ and show photo ID at the door. Choose a gift without alcohol and no ID is needed.